Assessment of Student Satisfaction: For Excellence Management in HEIs in 6th Academic Region - Angola
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Description
This work about the assessment of student satisfaction in the 6th Academic Region in Angola, is practically 1/6 of my doctoral thesis that has the same theme: Assessment of student satisfaction: forn an excellence management in a higher education institution 6th Academic Region - Angola. the objective is to provide the managers of the different HEIs with a set of information that helps them to design strategies for managing their institutions and improving the quality of their services.
Initially, it was prepared following the rules of a short article, in which we sought, in a simplified way, to present, in the first part, a literature review with the main issues of higher education faced in higher education institutions in several African countries, and especially in Angola.