Trinh Le Tan. Affiliation: Business Department, FPT University, Danang city 550000, Vietnam. Beside teaching capability, I have specific research capability as follow: Apply some Research method (quantitative and qualitative) through by analyzing data on Sofwares such as: SPSS, AMOS, EXPERT CHOICE, EXCEL, R, SMART PLS-SEM, PYTHON. Some main research topic: Service quality, Competitive capability, Consumer behavior, Customer relationship (CRM), Business analytic