Book

Description

This Research paper is focused on incorporating an interface for partially blind people to participate in the business of eMarketplace. A proposed model of a voice based eMarketplace has been introduced using voice recognition technology. Screen readers for visually impaired users are poorly optimized for e-commerce Mobile Applications, creating a societal need for accessibility of the content. This study explores how six blindfolded participants could co-design a Voice User Interface (VUI) in an e-commerce Mobile Application to convey its information that creates a good user experience for visually impaired. The result of a co design workshop with interaction design practices showed that a VUI should be human like and convey relevant information. Failed speech recognition and overwhelming information had a negative impact on the user experience. To cope with the problems, the VUI should provide more control to the users by conveying explicit confirmations and retrospective information from past shopping trips.